Support services
We offer website maintenance and management programs that are professional, inexpensive and take care of all your web support needs.
We work with you to ensure that your business website (or group of websites) provide a real and measurable return on investment.
Even if we did not design and build your website, we can manage, improve and maintain your website or websites efficiently and cost effectively.
Talk to us about your needs, we will provide the best solution.
To ensure that your website is doing a good job you must:
- Ensure the content is current.
- Test and fix any functionality issues.
- Regularly measure and analyze the statistics, and use the information to improve and maximize performance.
Whether your business is a multi national, or a small to medium size enterprise, we can tailor a website maintenance package to suit your requirements, and your budget
Detailed below are our standard website maintenance support packages.
We can provide you with a tailor-made package developed to match your specific needs.
If you run a small business and are looking for help without wanting to commit to a maintenance contact us and we make sure to find a suitable solution for you and your business.
|
Feature |
Enterprise package |
Professional package |
Basic package |
Fixed rate agreement |
| Unlimited support | Yes | Yes | Yes | |
| Security updates | Yes | Yes | Yes | |
| Core updates | Yes | Yes | No | |
| Contributed module updates | Yes | No | No | |
| Number of contact persons | 2 | 1 | 1 | |
| Response time | Within 1 business day | Within 2 business days | Within 5 business days | Depends on availability |
| Maintenance times | 6am-midnight EST Mon-Sat | 7am-7pm EST Mon-Fri | 9am-5pm EST Mon-Fri | 9am-5pm EST Mon-Fri |
| Rates for other work | Best | Better | Good | Standard |
Support and Maintenance Packages
All our maintenance contracts are covered by the Best Price Guarantee - the price we quote is the price you pay, and if you find any other better price for same services with some other company we pay youthe difference.
Bronze Support PackageIf you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up spiralling agency costs, or spending valuable time yourself.
|
Silver Support PackageIf you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommendedWhat you get:
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Gold Support PackageAre website issues and problems critical to your business? If so, our Gold support package is ideal for you.What you get:
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Our development team has worked in various section of companies thus create custom software to meet specific business needs. Tempux provides consulting services for software. If you are looking to buy or build a software program for your business you found the right place.
Our Consultants understands the complex needs so they will assist you with the methods and tools that allows to overcome issues with migration, porting and testing.