DJ-Image Slider Wide

  • Web Development
    Web Development

    Tempux Web Development

    Web development is a broad term for the work involved in developing a web site for the Internet (World Wide Web) or an intranet (a private network).

    Tempux offers web design, web content development, client liaison, client-side/server-side scripting, web server and network security configuration, and e-commerce development.

    Services Details Portfolio

  • Software Development
    Software Development

    Software Development

    Tempux Software development has helped businesses in all sectors to become more efficient with its robust software solutons.

    headlinesOur development team has worked in various section of companies thus create custom software to meet specific business needs. Tempux provides consulting services for software. If you are looking to buy or build a software program for your business you found the right place.

    Services Read more

  • Mobile Application Development
    Mobile Application Development

    Mobile Application Development

     
    The Tempux mobile app development are the latest in Smart Phone application development. Tempux mobile application development stands apart from the thousands. The reason why ? B'cos our mobile application developers combine both top level programming and innovative skills with creativity and commitment.Tempux mobile application development services include

    Services Details

  • Cloud Computing
    Cloud Computing

    Cloud Computing

    Tempux Big Cloud is nothing short of excellence providing solutions according to the need. Our specialized implementation methods are designed to accomplish  cloud computing development for your projects.

    prototypeOur Consultants understands the complex needs so they will assist you with the methods and tools that allows to overcome issues with migration, porting and testing.

    Wordflow Big Cloud Details
  • ERP/CRM Solutions
    ERP/CRM Solutions

    ERP/CRM Solutions

    Tempux offers CRM software solutions that allows you to market and manage your customers more effeciently.

    Tempux CRM solution enables :
    Exceptional deliverables and customer service consistently.
    Increased revenue share and identify new revenue opportunities from customers.
    Information sharing and accelerating sales through productivity improvements.
    Cost savings by reducing your marketing and administration costs.

    Services Project Workflow Details

Support services

We offer website maintenance and management programs that are professional, inexpensive and take care of all your web support needs.

We work with you to ensure that your business website (or group of websites) provide a real and measurable return on investment.

Even if we did not design and build your website, we can manage, improve and maintain your website or websites efficiently and cost effectively.

Talk to us about your needs, we will provide the best solution.

To ensure that your website is doing a good job you must:

  • Ensure the content is current.
  • Test and fix any functionality issues.
  • Regularly measure and analyze the statistics, and use the information to improve and maximize performance.

Whether your business is a multi national, or a small to medium size enterprise, we can tailor a website maintenance package to suit your requirements, and your budget

Detailed below are our standard website maintenance support packages.

We can provide you with a tailor-made package developed to match your specific needs.

If you run a small business and are looking for help without wanting to commit to a maintenance contact us and we make sure to find a suitable solution for you and your business.

Feature

Enterprise package

Professional package

Basic package

Fixed rate agreement

Unlimited support Yes Yes Yes  
Security updates Yes Yes Yes  
Core updates Yes Yes No  
Contributed module updates Yes No No  
Number of contact persons 2 1 1  
Response time Within 1 business day Within 2 business days Within 5 business days Depends on availability
Maintenance times 6am-midnight EST Mon-Sat 7am-7pm EST Mon-Fri 9am-5pm EST Mon-Fri 9am-5pm EST Mon-Fri
Rates for other work  Best   Better   Good   Standard

Support and Maintenance Packages

All our maintenance contracts are covered by the Best Price Guarantee - the price we quote is the price you pay, and if you find any other better price for same services with some other company we pay youthe difference.

Bronze Support Package

If you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up spiralling agency costs, or spending valuable time yourself.
What you get:

  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
  • 60 minutes support time each month (includes making changes to your website and telephone support) plus Quarterly site link check
  • Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)

Silver Support Package

If you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommended
What you get:
  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
  • 90 minutes support time each month (includes making changes to your website and telephone support) plus Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
  • Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)

Gold Support Package

Are website issues and problems critical to your business? If so, our Gold support package is ideal for you.
What you get:
  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
  • 120 minutes support time each month (includes making changes to your website and telephone support) plus Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
  • 24/7 site monitoring - your website will be constantly monitored to ensure that it is live. The minute it goes offline we can contact your host (during opening hours) or contact you (email or SMS)
  • Monthly site accessibility check - we will run automated tests to ensure that your website is not contravening the Disabilities Discrimination Act
  • Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company.
You are here: Home Support